MetaHuman Labz respects your privacy. This Privacy Policy explains what information we collect, how we use it, when it may be shared, and the choices available to you when you visit our website, contact us, create an account, or place an order.
1. Information We Collect
We may collect information you provide directly, including your name, email address, telephone number, billing and shipping addresses, account details, order information, customer-service messages, and marketing preferences. Payment information is handled by our payment processors; we receive transaction confirmations and limited billing information needed to complete and support your order.
We may also collect technical and usage information automatically, such as IP address, browser and device type, pages viewed, referring pages, approximate location, cookie identifiers, and interactions with our website and advertising.
2. How We Use Information
We use information to operate and improve the website; process, ship, and support orders; communicate about transactions; prevent fraud and protect security; respond to questions; maintain accounts; measure website and marketing performance; comply with legal obligations; and, where permitted, send promotional communications.
3. Cookies and Similar Technologies
Our website and service providers may use cookies, pixels, local storage, and similar technologies to keep the site functioning, remember preferences and cart contents, understand site usage, measure advertising, and improve customer experience. Browser settings may allow you to block or delete cookies, although some website functions may then be unavailable.
4. How Information May Be Shared
We may share information with companies that help us operate our business, including website hosting, ecommerce, payment processing, shipping, analytics, advertising, communications, fraud prevention, and professional advisers. We may also disclose information when required by law, to protect rights or safety, in connection with a business transaction, or with your direction or consent. We do not sell products based on personal medical information.
5. Data Retention and Security
We retain information for as long as reasonably necessary for the purposes described above, including order fulfillment, customer support, recordkeeping, dispute resolution, security, and legal compliance. We use reasonable administrative, technical, and organizational safeguards, but no internet transmission or storage system can be guaranteed completely secure.
6. Your Choices and Privacy Rights
You may unsubscribe from promotional email by using the unsubscribe link in a message. Depending on where you live, you may have rights concerning access, correction, deletion, portability, restriction, objection, or information about disclosures of your personal information. We may need to verify your identity before completing a request, and some information may be retained where permitted or required by law.
7. Third-Party Links
Our website may link to third-party websites or services. Their privacy practices are governed by their own policies, and MetaHuman Labz is not responsible for those practices.
8. Children
Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, please contact us so we can review and address the matter.
9. Changes to This Policy
We may update this Privacy Policy as our services or legal obligations change. The effective date at the top identifies the latest revision.
10. Contact Us
For privacy questions or requests, please use our Contact Us page.